Our Privacy Policy
Last Updated: Jun 4, 2024
Thank you for visiting a Famous Smoke Shop-PA Inc. (hereinafter, “We” or “Company”) Website, which includes the following websites: famous-smoke.com, cigarmonster.com, cigarauctioneer.com, cigaradvisor.com, leafcigarbar.com (hereinafter, the “Website(s)”). We understand the importance that Internet users place on privacy and this Privacy Policy describes how we use personal information that is collected in connection with any of our Websites.
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, social security number, driver's license number, State ID card number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We retain information for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases | We keep customer feedback and correspondence with our customer service for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Inferences created from other personal information collected | We retain review, survey, and feedback data for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
| Data we collect for security purposes, including Social security number, Driver's license number, State ID card number, Online Identifiers, Purchases | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Fulfilling Customer Orders
- Internal Business Operations
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Commerce Software Tools, Contractors, Cybersecurity Providers, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, Shipping Services, and Website Operations Tool | Ad Networks, Affiliates, Business Operations Tool, Sales & Marketing Tools, and Shipping Services |
| Internet Activity | Business Operations Tool, Commerce Software Tools, Cybersecurity Providers, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Affiliates, and Sales & Marketing Tools |
| Commercial Information | Business Operations Tool, Contractors, Cybersecurity Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Payment Processors |
| Financial Information | Business Operations Tool, Contractors, Cybersecurity Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Payment Processors |
| Inferences from Other Data | Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Business Operations Tool |
This section provides additional information for people in the European Economic Area (EEA) or United Kingdom (UK). The terms used in this section have the same meaning as in the General Data Protection Regulation and the UK Data Protection Act (GDPR). The term “personal information” as used in this notice has the same meaning as “personal data” in the GDPR.
Collection and Disclosure of Personal Data
The personal data we collect and how we share it is described above in our Privacy Policy.
We may disclose your personal information to the following third party controllers for business purposes:MineThatData.com, Source Knowledge, UpSellit, Keynes, Brandlock, CJ, UPS, Vertex, PayPal - Pay with PayPal, Venmo, Pay Later, Braintree Direct, The Trade Desk, Narvar, LeadsRx, Noibu, Wisepops, iZooto, USPS, Kount, Acuity, Bizrate. To understand how these parties handle your data, please refer to their respectiveprivacy policies.
Cookie Notice
We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from European Privacy Law regions can control cookie settings. Manage your region specific consent settings here.
Essential Cookies
We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.
| Cookie Name | Provider | Duration |
|---|
Analytics Cookies
These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.
| Cookie Name | Provider | Duration |
|---|---|---|
| _clck | Google Analytics | 29 Days |
| _clsk | Google Analytics | 1 Day |
| _ga | Google Analytics | 1 Year 29 Days |
| _ga_S1GMVHJEKZ | Google Analytics | 1 Year 29 Days |
| _pk_id.6.0d67 | Matomo | 1 Year 27 Days |
| _pk_ses.6.0d67 | Matomo | 31 Mins |
| _sp_id.0d67 | Matomo | 1 Year 29 Days |
| _sp_ses.0d67 | Matomo | 31 Mins |
| CLID | Microsoft Clarity | 29 Days |
| us_privacy | Google Analytics | 30 Days |
Personalization Cookies
We use these cookies to enhance functionality and personalize content for you. For example, they allow us to remember you when you return to our website or app. If you do not allow these cookies then some or all of these services may not function properly.
| Cookie Name | Provider | Duration |
|---|---|---|
| CARTNUM | First Party | 29 Years 22 Days |
| cf_clearance | First Party | 29 Days |
| CFGLOBALS | First Party | 29 Years 22 Days |
| CFID | First Party | 29 Years 22 Days |
| CFTOKEN | First Party | 29 Years 22 Days |
| DISPLAYMOBILE | First Party | 29 Years 22 Days |
| EMAILMODAL | First Party | 29 Years 22 Days |
| IZCID | iZooto | 41 Years 24 Days |
| JSESSIONID | First Party | Session |
| MUID | Microsoft Clarity | 1 Year 24 Days |
| pixel | Yotpo | 29 Days |
| USER_ID | First Party | 29 Years 22 Days |
| wisepops | Wisepops | 1 Year 29 Days |
| wisepops_session | Wisepops | Session |
| wisepops_visits | Wisepops | 1 Year 29 Days |
| yotpo_pixel | Yotpo | 1 Day |
Advertising Cookies
These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.
| Cookie Name | Provider | Duration |
|---|---|---|
| ANONCHK | Microsoft Clarity | 11 Mins |
| cjConsent | CJ | 1 Year 29 Days |
| cjUser | CJ | 1 Year 29 Days |
| dmSessionID | Microsoft Clarity | 21 Mins |
| MR | Microsoft Clarity | 7 Days |
| MR | Microsoft Clarity | 7 Days |
| MUID | Microsoft Clarity | 1 Year 24 Days |
| recordID | Microsoft Clarity | 29 Days |
| SM | Microsoft Clarity | Session |
| SRM_B | Microsoft Clarity | 1 Year 24 Days |
Lawful Bases and Legitimate Interests
We process personal data on the following lawful bases:
- Complying with legal obligations
- Fulfilling contracts
- Consent
- Legitimate interests
Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Analyzing Data, Fulfilling Customer Orders, Internal Business Operations, Marketing Our Products & Services, Meeting Compliance & Legal Requirements, Operating Our Website or Mobile Apps, Preventing Fraud, Processing Payments, Providing Customer Support, Providing Cybersecurity, Sending Promotional Communications, Storing and Managing Data, and Tracking Purchases & Customer Data.
International Data Transfers
We may send the personal data of individuals in the EEA/UK to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC) or the UK Information Commissioner's Office (ICO) on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR), the EU-US Data Privacy Framework and UK-US Data Bridge agreements, Standard Contractual Clauses (SCCs) issued by the EC or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK. You may read more about international data transfer mechanisms at the following links:
- https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
- https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/
Privacy Rights
Individuals in the EEA/UK have the following rights regarding their personal data.Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.
Right to access. You have the right to request a copy of the personal data we hold about you.
Right of portability. You have the right to ask us to transfer your data to another party.
Right to rectification. You have the right to request that we rectify any incorrect information we have about you.
Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.
Right to withdraw consent. You have the right to withdraw your consent at any time when we rely on your permission to process your personal data.
Right to object. You have the right to object to our use of data about you.
Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit theInformation Commissioner’s Office website at https://ico.org.uk/, or see a list of EU Data Protection Authorities athttps://www.gdprregister.eu/gdpr/dpa-gdpr/.
Inquiries
Controller contact information
Famous Smoke
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